Wyndham Worldwide Guest Services Agent - ResortQuest by Wyndham Vacation Rentals in Bethany Beach, Delaware

Guest Services Agent - ResortQuest by Wyndham Vacation Rentals

Description

Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.

Wyndham Vacation Rentals' full-time associates enjoy excellent health benefits as well as a generous 401k plan and a paid time-off program.

ResortQuest by Wyndham Vacation Rentals in Bethany Beach is now hiring for two (2) full-time year-round Guest Service Agents. This position is responsible for answering all guest inquiries, complaints and requests. Job duties include:

  • Booking reservations for guests and owners, process check-ins/outs, collecting rent money, processing any gues credits and/or charges, etc. Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.

  • Responsible for key control and front desk audits.

  • Performing clerical duties such as typing, filing, recording, mailing and computer data input processing as necessary.

Qualifications

Qualified candidates must have proficient use in Microsoft Office as well as excellent customer service skills. Weekends are required. A real estate license is preferred, but not required.

Job: Customer Service

Primary Location: United States of America-Delaware-Bethany Beach

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Vacation Rentals NA

Job Posting: Sep 25, 2017, 9:32:24 AM

Requisition ID: 1714410