Wyndham Worldwide Casual In House Resort Host - Coffs Harbour in Coffs Harbour, Australia
Casual In House Resort Host - Coffs Harbour
Wyndham Vacation Resorts Asia Pacific is seeking a flexible, enthusiastic and customer service focused casual In House Resort Host to join our Coffs Harbour Sales Site.
About the Role…
As the In House Resort Host you will greet and welcome our guests to the resort, provide resort facilities and services information, advise on local attractions, activities, restaurants etc ensuring our guests' holiday expectations are exceeded. Primarily, the In House Resort Host is responsible for building rapport with our guests with the aim of generating and booking sales appointments for the onsite sales team, to attend a face to face sales presentation which offers our guests the fantastic opportunity to make their holiday dreams come true ! Duties include but not limited to;
Encourage and schedule guests to attend an onsite sales presentations during the guest's stay at the resort with adherence to Company's qualification specifications
Provide the highest level of customer service, attend to guests needs and requests in a timely and efficient manner ensuring all expectations are exceeded
Meet the monthly targets; Support the Company's sales and marketing programs and strategies
Display a positive, courteous and respectful attitude towards guests, the Company and team members; Support others within the team and empower each other wherever possible
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
About You... .
Have a solid background in Hospitality, Customer Service or Sales Industries
Be a real 'people person' and genuinely enjoy getting to know people
Have a strong ability to build and develop positive relationships
Have a passion for sales and delivering exceptional customer service
Be self motivated, results oriented and use initiative
Flexible to work a 7 day week roster including weekends, evenings and holidays
Wyndham Vacation Resorts Asia Pacific is one of the market leaders in resort and hotel ownership and management that offer a network of national and international resorts. We offer a wide array of exciting and challenging experiences throughout your career journey coupled with career progression and development. We pride ourselves on our professional yet relaxed culture with a healthy work/life balance and team camaraderie like no other, where you will feel recognised and rewarded.
Primary Location: Australia-New South Wales-Coffs Harbour
Employee Status: Temporary
Organization: Wyndham Vacation Resorts Asia Pacific
Job Posting: Sep 19, 2017, 11:26:31 PM
Requisition ID: 1710175