Wyndham Worldwide Food & Beverage Manager – Wyndham Doha West Bay in Doha, Qatar

Food & Beverage Manager – Wyndham Doha West Bay


Job summary

Food and Beverage Manager is responsible for all F&B outlets. He or she will be working together with the Outlet Managers and Supervisors to ensure all staff is trained and knowledgeable, service is high and budgets are met. In this role there is responsibility for liaising with suppliers, guests and consultants.

Main tasks

  • Oversee all aspects of the daily operation of the hotel’s F&B outlets, banquets, room service, kitchen, and any other Food & Beverage operations.

  • To determine the right balance in quality/quantity in staff.

  • Determine training, courses needs for associates.

  • Evaluate/stimulate direct staff and doing performance reviews with them according to Wyndham standards, setting goals together.

  • Taking care of accurate administration in the department as well as delivering information and reports according to Wyndham standards to management.

  • Being able to explain results and advise on improvements for the department.

  • Mapping challenges and problems in department and think of solutions.

  • Coming with ideas and activities for promotion (working together with suppliers in doing so).

  • Evaluating work processes and procedures, analysing where gaps are and come with improvements.

  • Advising in terms of interior and accessories for the department.

  • After approval implementing improvements and supervising the process and adjustments.

  • Making sure that progress and execution quality of tasks is met.

  • Looking at all operational issues within the teams and discussing challenges, deciding on solutions, taking correct measures etc.

  • Supervising and executing internal procedures and taking rules and legislations in mind when doing so.

  • Making sure health and safety requirements are met.

  • Being responsible for annual actions plans, budgets, marketing etc.

  • Presenting those plans and reports to get these approved.

  • Work closely with the sales team to increase total hotel revenue.

  • Work very closely with purchasing department to save cost and manage space required for storage.

  • Monitor quality of service in F&B.

  • Respond to guest complaints in a timely manner.

  • Assist in menu planning and preparation.

  • Ensure compliance with all local liquor laws, and health and sanitation regulations.

  • Be visible on the floor and assist staff as needed during each meal period.

  • Comply with weekly and monthly forecasting procedures.

  • Ensure the training of department heads and employees on SOP’s, report preparation and technical job tasks.

  • Be involved in and/or conduct departmental and hotel training.

  • Follow standards for hiring approvals.

  • Ensure overall guest satisfaction.

  • This role requires performing regularly as a Manager on Duty according to schedule.

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on their behalf. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving as the management company and will not be the actual employer.


Minimum Experience

  • Prior experience in a similar role in a 5\

  • hotel.

  • Ability to manage a large multi-cultural team.

  • Working knowledge of various computer software programs

  • Understanding of Hotel financials

  • Demonstrated ability to work under pressure

  • Strong leadership skills with ability to coach, mentor, train and develop staff

  • Excellent verbal and written communication skills

  • Ability to accurately follow instructions, both verbally and written

  • Ability to maintain confidential information

  • Detail oriented

  • Ability to work under pressure

  • Strong ability to multi task

Job: Food & Beverage

Primary Location: QA-Ad Dawhah-Doha

Employee Status: Regular

Schedule: Full-time

Organization: WHG - Intl Hotel Management

Job Posting: Oct 17, 2017, 12:54:00 AM

Requisition ID: 1711649