Wyndham Worldwide Driver/Bell Person in Houston, Texas

Driver/Bell Person

Description

The Wyndham Houston West , located in the Energy Corridor area, is seeking a part-time driver/bell person. You must have a valid TX driver license.

The Driver is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage.

The Bellperson is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous and efficient manner.

Qualifications

Education & Experience:

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

  • Must have a valid driver's license for the applicable state.

  • Must have a CDL if driving vehicles larger than 15 passengers.

  • Must not have any moving violations on driving record.

Physical requirements:

  • Flexible and long hours sometimes required.

  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

  • Maintain a warm and friendly demeanor at all times.

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Attend all hotel required meetings and trainings.

  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

  • Must be able to cross-train in other hotel related areas.

  • Must be able to maintain confidentiality of information.

  • Must be able to show initiative, including anticipating guest or operational needs.

  • Perform other duties as requested by management.

Job: Guest Services

Primary Location: United States of America-Texas-Houston

Employee Status: Regular

Schedule: Part-time

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: Sep 14, 2017, 12:11:29 PM

Requisition ID: 1713972