Wyndham Worldwide Temporary Quality Assurance Representative in Oceanside, California

Temporary Quality Assurance Representative


The Temporary Quality Assurance (QA) Representative follows Best Practices to include completing sales documents for WVO owners, & supports sales through training, retention & compliance evaluations & reporting. Additional responsibilities include completing after sale follow activities, providing on-going product knowledge training for sales teams, monitoring rescission rates, and communicating results to site leader &/or management.The QA reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress. The QA partners with all site departments to support sales.

  • Assist sales in accomplishing compliance and retention goals

  • Complete closing for all sales

  • Utilize closing opportunity to identify areas needing improvement for sales professional

  • Partner with management to develop successful training activities including observation reviews, ride-along and other activities.

  • Serve as QA according to Sales Quality Assurance Best Practices

  • Complete owner follow up during and after rescission period involving sales participation as necessary

  • Provide management continuous feedback evaluating program success

The Temporary Quality Assurance Representative reports directly to the Quality Assurance Manager and/or Site Leader. This position supports our Wyndham Vacation Resorts and Worldmark by Wyndham locations in Oceanside, CA.


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  • This is a temporary position that will last approximately 90 days\

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Minimum Qualifications

  • Must have one year Timeshare/Vacation Ownership experience.

  • WVO product knowledge highly preferred.

  • Escrow Officer, VLO (verification loan officer) experience a plus.

California Real Estate License Required prior to employment.

California Notary Public Desired.

Job: Quality Assurance

Primary Location: United States of America- California-Oceanside

Employee Status: Temporary

Schedule: Full-time

Organization: WVO - Sales-Marketing

Job Posting: Oct 12, 2017, 3:45:38 PM

Requisition ID: 1713107