Wyndham Worldwide Maintenance Coordinator- Wyndham Vacation Rentals, Park City in Park City, Utah
Maintenance Coordinator- Wyndham Vacation Rentals, Park City
Support the Maintenance departments with all steps ofscheduling, assigning, and follow through with work orders. Also providesupport to maintenance department by helping in the units with items. Provide customer service through phone calls,emails and walk ins.
Essential Job Functions:
Run work order report for “not started” workorders for the current day; assign to techs based on what area(s) they are in
Close all Maintenance Tech work orders fromprevious day EXCEPT those work orders that have a vendor assigned to them
Create work orders for vendors when needed basedon maintenance technician paperwork from Maintenance Inspection form or callsfrom Maintenance Techs or PC staff. Oncethe vendor work order has been put into V12 please place the initial call tothe vendor regarding the needed work and send a work order email to theassigned vendor. Once these steps havebeen completed update the work order notes than changed the WO Type to Vendor,you must make sure to re-assign the work order policy to Maintenance
Continue assigning all “not started” work ordersthrough-out the day to Maintenance Technicians. Once assigned and the technician has been called, print work order andplace in techs box
Close all open work orders belonging tomaintenance technicians
Update work orders, ensure correct spelling andpunctuations
Email PC Owner Relations the current daysarrivals list; listing any work order issue next to any unit that is arrivingthat day
Email any new repair bids from vendors to OwnerRelations for approval; upload the bid in the work order
Order parts on line if we are certain our techscan repair the part or if is a part that can be delivered
Update any new appliance/service locationinformation when available
Complete communication log with any unit thathas a heat/hot water/appliance issue that is not resolved prior to the end ofyour shift; discuss open vendor (heat/hot water/appliance) work orders for thatday’s arrival to manager
Scan maintenance inspections into assigned workorder
One year office experience preferred.
Computer skills are required.
Must have intermediate Microsoft Excelknowledge.
Primary Location: United States of America-Utah-Park City
Employee Status: Regular
Organization: Wyndham Vacation Rentals NA
Job Posting: Sep 26, 2017, 8:20:50 AM
Requisition ID: 1714409