Wyndham Worldwide Accounting Clerk in Pittsburgh, Pennsylvania
Wyndham Pittsburgh University Center is looking for a Accounting Clerk . The role will be responsible for primarily Accounts Receivable with ability to cross-train/assume role as needed in Accounts Payable, Income Audit, Payroll & General Cashier. Position is responsible for ensuring proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with the Wyndham Hotel Group policies and procedures.
The Wyndham Pittsburgh University Center is located on the University of Pittsburgh campus, in the heart of Oakland. It is several blocks from Carnegie Mellon University as well as several UPMC hospitals. This 251 room hotel offers a full-service restaurant and lounge, 7,333-sq foot of meeting space, and an indoor heated pool. Nearby attractions include Heinz Field, Consol Energy Center, PNC Park, Kennywood Park, Sandcastle Waterpark, the Carnegie Museum of Art and Natural History, and Point State Park. Our employees enjoy free parking, a free meal when working, and discounted hotel rooms throughout the company. We are less than a block away from public transportation.
• Assist the sales effort in establishing customer credit in accordance with Wyndham’s ’s policies and procedures, to include but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements and other credit related activities.
Provide customers with accurate and timely invoices, statements and schedules.
Respond effectively to customer inquiries in a timely fashion. Communicate all issues and/or disputes to operating departments and supervisor.
Maintain an efficient collection process to include an organized filing and tracing system, issue demand letters, monitor returned checks and chargebacks, perform collection calls and prepare bad debt write-offs.
Ensure proper internal control by monitoring the guest ledger, advance deposit ledger and any other related subsidiary ledgers.
Implement credit training in operating department to include proper credit card, cash and check acceptance, limits and approval for direct bill listing.
Monitor and prepare financial reports in accordance with Wyndham’s requirements meeting various due dates; i.e., month end aging reports, weekly aging transmission to the Corporate Office, etc.
Attend and contribute to periodic meetings (pre-convention, credit, etc.) to maintain favorable working relationships between employees to improve morale, productivity and efficiency.
Keep supervisor informed of any unusual events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Maximize productivity, identify problem areas, and assist in finding and implementing solutions.
Education & Experience:
Bachelor’s Degree in Accounting or Finance
2 year of related Accounting experience, a hotel or related field preferred.
Experience with the following aspects of Accounting required: AR, Income Audit, Balance Sheets, etc
Excellent computer skills including Excel
Physical requirements :
Long hours sometimes required.
Light work - Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
We require consent to pre-employment background check & drug testing for all positions.
Primary Location: United States of America-Pennsylvania-Pittsburgh
Employee Status: Regular
Organization: Wyndham Hotel Group - Wyndham Hotel Management
Job Posting: Sep 26, 2017, 3:02:27 PM
Requisition ID: 1714420