Wyndham Worldwide Full-Time Seasonal Reservations Agent - Snowmass Lodging Company, by Wyndham Vacation Rentals in Snowmass Village, Colorado

Full-Time Seasonal Reservations Agent - Snowmass Lodging Company, by Wyndham Vacation Rentals

Description

Reservations Agent

Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 9,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.

Wyndham Vacation Rentals' full-time associates enjoy excellent health benefits as well as a generous 401k plan and a paid time-off program.

  1. Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs. Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.

  2. Enter all inquiries into the appropriate customer database.

  3. Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent or Supervisor.

  4. Provide rental property owners with unit booking information.

  5. Provide guest services personnel at assigned properties check-in schedules and any other pertinent information.

  6. During evening hours, and on weekends, assist guests with after hours check-in procedures and emergency phone calls.

  7. Assist callers with general questions or complaints they may have.

Qualifications

HS Diploma or GED preferred.

Comfort and experience with Microsoft Office Suite, reservations experience helpful but not required.

Job: Reservations

Primary Location: United States of America-Colorado-Snowmass Village

Employee Status: Temporary

Schedule: Full-time

Organization: Wyndham Vacation Rentals NA

Job Posting: Sep 26, 2017, 9:07:54 AM

Requisition ID: 1709518