Wyndham Worldwide Dispatcher, Engineering/Maintenance - Governor's Green Resort in Williamsburg, Virginia

Dispatcher, Engineering/Maintenance - Governor's Green Resort

Description

Summary

The dispatcher is responsible for efficiently dispatching calls to and from technicians throughout the property. Dispatchers will also handle basic office duty work for the engineering department, receive and store inventory according to standards as well as maintain property inventory records.

Essential Job Functions

Responsibilities include, but are not limited to:

  1. Utilize the phone or electronic communication (WYNSOS) to efficiently dispatch calls and record the ongoing working orders for the site. (40% time)

  2. Maintains communication log for shifts. (10% time)

  3. Coordinates the receipt and outgoing inventory or mail supplies. (15% time)

  4. Performs general office duties such as filing, orders, work orders etc. (20% time)

  5. Updates all OSHA postings and complies with all safety guidelines for the department. (10% time)

  6. Assist with unit inspections. (5% time)

Qualifications

Minimum Requirements and Qualifications

a) Education

  • High school or equivalent preferred,

b) Training requirements

  • Basic office duties 1-2 years

  • Multi-phone line 1-2 years

  • PC, Tablet efficient

  • Safety training experience preferred

c) Knowledge and skills

  • Ability to handle multiple tasks

  • Ability to take direction and complete tasks

  • Ability to prioritize assignments

  • Basic computer, tablet skills required

  • Ability to communicate effectively

  • Ability to maintain composure under pressure environments

  • Ability to work in general office environment

d) Technical Skills

  • Basic PC skills required

  • Tablet skills required

  • Multiple phone line experience required

  • Radio dispatch skills required

e) Job experience

  • 1-2 year in role or similar role is preferred

Job: Maintenance

Primary Location: United States of America-Virginia-Williamsburg

Employee Status: Regular

Schedule: Full-time

Organization: WVO - Resort Management

Job Posting: Oct 2, 2017, 7:40:38 AM

Requisition ID: 1714662