Wyndham Worldwide Banquet Server in Colorado Springs, Colorado

Banquet Server

Description

As a world-class meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain Resort Colorado Springs, a Dolce Resort is a place where the possibilities are as endless as the views. For meetings, spectacular indoor and outdoor venues create the backdrop for imaginative events, allowing attendees to enjoy the beautiful setting while remaining productive and inspired.

Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

FUNDAMENTAL REQUIREMENTS

  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.

  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.

  • Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.

  • Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.

  • Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.

  • Set all tables according to hotel standards.

  • Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.

  • Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.

  • Prepare room according to BEO and the various meal functions.

  • Follow all money handling procedures when serving the guest.

  • Know and use “suggestive selling” techniques.

  • Know the menu items for each function served and able to give accurate descriptions.

  • Ensure overall guest satisfaction

Qualifications

QUALIFICATIONS:

  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.

  • Flexible and long hours sometimes required.

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

  • Ability to stand during entire shift.

Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Job: Food & Beverage

Primary Location: United States of America-Colorado-Colorado Springs

Employee Status: Regular

Schedule: On-Call

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: May 1, 2018, 9:42:46 AM

Requisition ID: 1806902

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.