Wyndham Worldwide Director of Food and Beverage in Colorado Springs, Colorado

Director of Food and Beverage

Description

As a world-class meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain Resort Colorado Springs, a Dolce Resort is a place where the possibilities are as endless as the views. For meetings, spectacular indoor and outdoor venues create the backdrop for imaginative events, allowing attendees to enjoy the beautiful setting while remaining productive and inspired.

Currently, we are searching for a talented Director Food and Beverage to join the team of the Cheyenne Mountain Resort Colorado Springs, a Dolce Resort andis responsible for coordinating, supervising and directing all aspects of the F&B department’s operations, while maintaining profitable F&B outlets and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

FUNDAMENTAL REQUIREMENTS

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

  • Oversee all aspects of the daily operation of the hotel’s F&B outlets, banquets, room service, kitchen, and any other Food & Beverage operations.

  • Manager F&B associates, with emphasis on Outlet Managers, Banquest Managers, and Executive Chef.

  • Respond to guest complaints in a timely manner.

  • Work with other Executive Committee members and keep them informed of F&B issues as they arise.

  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

  • Coordinate and monitor all phases of Loss Prevention in the F&B department.

  • Prepare and submit required reports in a timely manner.

  • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.

  • Monitor quality of service in F&B.

  • Assist in menu planning and preparation.

  • Ensure compliance with all local liquor laws, and health and sanitation regulations.

  • Ensure compliance with SOP’s in all outlets.

  • Ensure compliance with requisition procedures.

  • Be visible on the floor and assist staff as needed during each meal period.

  • Conduct staff performance reviews in accordance with Wyndham standards.

  • Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.

  • Comply with weekly and monthly forecasting procedures.

  • Ensure the training of department heads and employees on SOP’s, report preparation and technical job tasks.

  • Be involved in and/or conduct departmental and hotel training (CARE, One to One) , etc.

  • Follow standards for hiring approvals.

  • Ensure overall guest satisfaction

Qualifications

QUALIFICATIONS:

  • At least 4 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.

  • Must be proficient in Windows, Company approved spreadsheets and word processing.

  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations

  • Long hours sometimes required.

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects

Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
We require consent to pre-employment background check for all positions.

Job: Sales

Primary Location: United States of America-Colorado-Colorado Springs

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: May 1, 2018, 10:32:35 AM

Requisition ID: 1806905

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.