Wyndham Worldwide Part Time Breakfast Attendant in Farmington Hills, Michigan
Part Time Breakfast Attendant
The Hawthorn Suites by Wyndham in Farmington Hills is currently seeking a Part Time Breakfast Attendant to work Saturday and Sunday mornings . The Breakfast Attendant is responsible for setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to moderate food preparation, refilling beverage containers, mopping, wiping and sweeping. For evening receptions, the breakfast attendant's duties include ordering and preparing the evening reception's meals, setting up and breaking down the items, maintaining the safety and appearance of the reception area, and cleaning the area in preparation for the next day.
Essential Job Functions
Possess good communication skills for keeping customers informed of food offerings and hotel information.
Ability to work in a fast-paced, customer-oriented environment and should be courteous, efficient and friendly.
Strong capability to multitask.
Process order for breakfast food and supplies as needed.
Maintain positive customer and associate relationships.
Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow up.
Promote team work and quality service through daily communications and coordination with other departments.
Requirements and Qualifications
Six months experience in a customer service role, food and beverage experience preferred.
Detail oriented with organizational skills.
Ability to read and comprehend routine instructions, short correspondence and memos.
Ability to give high priority to customer service.
Must maintain a professional appearance and a positive attitude towards all guests and staff.
Must be people oriented and able to work independently or with others as needed.
Flexible and long hours sometimes required.
Exerting up to 30 pounds of force occasionally, and/or up to ten pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequent lifting, pushing of supplies and equipment.
Prolonged standing, walking, reaching, stooping, bending and kneeling.
Ability to stand during the entire shift.
Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)
Job: Food & Beverage
Primary Location: United States of America-Michigan-Farmington Hills
Employee Status: Regular
Organization: Wyndham Hotel Group - Wyndham Hotel Management
Job Posting: May 11, 2018, 12:34:22 PM
Requisition ID: 1807588
Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.