Wyndham Worldwide Banquet Server in Napa, California

Banquet Server

Description

Join the Silverado Family!

Silverado Resort and Spa is seeking for qualified and motivated candidates for the position of Banquet Server. Imagine belonging to a team that delivers the gold standard of a luxurious and relaxing stay in the Napa Valley. Join a passionate group of people whose job is to deliver extraordinary customer service at one of the most beautiful resorts in Northern California.

The Banquet Server is responsible for:

  • Providing superior customer service by being detailed oriented, proactive, and effectively managing/anticipating/delivering on every client’s needs

  • Performing duties as assigned by the Banquet Captain; following specific instructions for the current function and section assignment

As part of the Banquets team, you will join other associates that value hard work and pride themselves in making every single event an unforgettable one for our guests and their loved ones.

Our team is:

  • Dedicated to exceeding service standards and providing services of the highest caliber.

  • Able to work/collaborate together and communicate effectively with guests and associates at all levels of the organization.

OUR MISSION: Only at Silverado Resort and Spa will you find a captivating place that must be experienced, where tradition and history are honored and modern day luxury is delivered. We create unforgettable moments for every single member, every single guest, one story at a time.

Silverado Resort and Spa offers a competitive salary and benefits package.

Apply now!

Qualifications

Education & Experience:

  • High school diploma or equivalent

Physical requirements:

  • Flexible and long hours sometimes required.

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

  • Ability to stand during entire shift

General Requirements

  • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Attend all hotel required meetings and trainings.

  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which include wearing nametags.

  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.

  • Must be able to maintain confidentiality of information.

  • Must be able to show initiative, including anticipating guest or operational needs

Perform other duties as requested by management.

Job: Food & Beverage

Primary Location: United States of America- California-Napa

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: May 11, 2018, 7:05:04 PM

Requisition ID: 1807617

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.