Wyndham Worldwide Marketing Sales Concierge - Napa, CA in Napa, California

Marketing Sales Concierge - Napa, CA

Description

Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.

Wyndham is seeking dynamic individual to complement and enhance our In-House Marketing Team. The selected individual must have premier sales and customer service skills, ability to multi task and be a problem solver all while continuing an above and beyond attitude.

Responsibilities/Job Duties:

  • Responsible for booking owners and guests staying on property both by phone and face to face to offer them an opportunity for an owner update with one of our member service employees.

  • Welcome guests warmly to the resort and provide them with brief information about the resort, resort activities and services, and activities in the area.

  • Must maintain above budget penetration rate of assigned guests and ensure that the overall penetration of the site is above budgeted numbers.

  • Must be able to work days, nights, week-ends, and holidays

  • Must be proficient in Microsoft Office (Excel and Word)

  • Must maintain department standards of production and work as a team player

Qualifications

Minimum Qualifications:

  • Bachelor's Degree preferred; high school diploma required.

  • Possess excellent communication skills both written and verbal.

  • Must be highly motivated with a positive attitude and good work ethic.

  • Experience in sales is required.

About Wyndham:

  • World's largest vacation ownership company

  • Top 100 Companies for Working Families

  • Highest Customer Satisfaction Rating in the Industry

  • Diversity Inc. 25 Noteworthy Companies

  • Fortune Magazine "World's Most Admired Companies"

  • Ethisphere.com "World's Most Ethical Companies"

Experience in these areas a plus: hotel, resort, hospitality, customer service, account management, sales, business development, front desk, concierge, retail, server, restaurant, tourism, timeshare, inside sales, marketing, sales agent, marketing representative, tourist information, host, tradeshow, event marketing, brand ambassador, welcome center representative, concierge, in-house marketing, vacation ownership sales, account manager, restaurant, server, vacation planner, appointment setter, business development, front desk, customer service.

Job: Marketing

Primary Location: United States of America- California-Napa

Employee Status: Regular

Schedule: Full-time

Organization: WVO - Sales-Marketing

Job Posting: Apr 2, 2018, 11:49:07 PM

Requisition ID: 1805254

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.