Wyndham Worldwide Massage Therapist - Sign-on Bonus! in Napa, California

Massage Therapist - Sign-on Bonus!

Description

WHO ARE WE?

Located in the heart of Napa Valley, the Silverado Resort and Spa is an Iconic Northern California Resort.

We are the home of the PGA SAFEWAY OPEN GOLF TOURNATMENT.

In 2016, we were awarded one of the top ten Resorts in Northern California by the Conde Nast Reader’s Choice Award. Built in 1999 Spa Silverado is a feature guest attraction at the resort and has approximately 62,000 visitors per year.

With a total of 16 treatment rooms and a full service salon, Spa Silverado provides garden-inspired treatments featuring local botanicals in a luxurious 16,000 square foot facility. Based on Traditional Healing Therapies, our treatments are inspired by locally grown garden herbs, citrus fruits and nourishing French Seaweeds. We embrace the healing power of the Native American Indians, assist the golf population with sports specific recovery treatments and we have been recognized by Spa Finders as a leader in popularity in Couples Romance and Girl Friend Get-a-ways packages.

The products used in treatments consist of organic oils or all natural ingredients that are beneficial for your health and wellness. Our cosmeceutical grade skincare lines are Physician indorsed and all our vendors were chosen for their sustainable business practices.

The Spa Silverado Fitness area offers state-of-the-art weight-training and cardio equipment, with personal trainers and studios for group exercise: Yoga, Pilates, TRX and other group and behavior health programs. A year-round outdoor 25-yard lap pool has a spacious poolside deck, including a co-ed whirlpool.

WHO WORKS HERE?

Spa Silverado employs exceptional associates in seasonal and year round positions to include spa front desk coordinators, spa housekeeping, spa café, spa locker room Attendants (valets) massage therapists, estheticians, nail technicians, hair stylists, personal trainers, and fitness instructors.

The operation at Spa Silverado requires a cohesive team environment to provide superior service for all of our guests. Our associates must have exceptional communication skills and a dedication to working together to meet a common goal.

WHO ARE OUR CUSTOMERS?

Spa Silverado caters to resort guests, members, local residents of Napa Valley and condo owners of the Silverado Resort and Spa. Our guests are savvy spa entusiasts, active and well-traveled, from wealthy / affluent backgrounds and expect a variety of superior technical services along with outstanding customer service. Many of our guests take advantage of our pre-designed spa packages and allow an entire day to enjoy all of the facilities we have to offer.

WHAT ABOUT THE JOB?

Massage Therapists are expected to work 5 days per week if full-time, 2-3 days per week if part-time. Our therapists routinely work 6-7 hour shifts, either 8am-2pm or 2pm-8pm for example. Schedules are varied based on seasonal hours. Your weekly schedule is determined at the beginning of employment and remains in effect through the current season.

Massage Therapists are paid an hourly rate plus commissions. All treatments earn an 18% gratuity in addition to the commission for the service. Cash gratuities vary and are given for exceptional service.

WHAT ARE THE JOB REQUIREMENTS?

Massage Therapists are required to have successfully completed a 500-hour program in massage therapy (850 hours is preferred) and hold a valid California License. Previous employment in a resort setting is preferred, but not required. Massage Therapists must be able to show proficiency in the following areas: Swedish, Prenatal, Deep Tissue, and Sports massages. Willingness and desire to train on and perform all massage and body treatments offered at Spa Silverado.

WHAT ARE THE BENEFITS?

New Spa associates are offered the following benefits:

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  • 20% off spa services, 20% off salon services and 20% off Boutique, 20% off Boost Café

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  • Complimentary Golf

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  • Wyndham Hotels lodging discounts for self, family and friends

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  • Restaurant Discounts

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  • Associate Cafeteria where a complimentary shift meal is given

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  • Uniforms

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  • Work-Life-Balance Program

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  • Supplies and linen provided

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  • Personal Time off (varies with amount of service)

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  • Paid Training

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  • Customer Service incentives and awards for excellent service

Anyone employed in a Full Time capacity are also eligible for:

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  • 401k plan with company matching (after 12 months)

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  • Group Health/Life insurance

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  • Short term disability

BONUS: $300 Sign-on Bonus ($150 after 90 days, $150 after 6 months, must perform at least 90 massages by first payout)

EMPLOYEE ACCOMODATIONS?

Spa Silverado currently does not offer Employee Housing. The best resources for local housing are the local newspaper, Crown Realty and Craigslist.

Qualifications

  • High school education, GED, or equivalent experience.

  • Diploma from state approved Massage training program.

  • Holds current state massage license.

  • At least 2 years of previous experience as massage therapist or advanced massage training education preferred.

  • Previous customer service/hospitality/retail sales experience preferred.

  • Basic computer skills and knowledge of spa software.

  • Excellent interpersonal skills, effective communication, and time management.

  • Ability to work in a team environment with professional demeanor.

  • Ability to speak, read and write English, to interpret documents such as safety rules, operating and procedure manuals

  • Basic math skills with ability to add, subtract, multiply, and divide. Computer literate: Strong proficiency in MS Office (Outlook, Word, Excel, Power Point. Adaptable to learning new and customized software programs.

  • Warm, personable and energetic demeanor.

  • Projects a professional and polished image that inspires confidence and trust. Must be able to abide by the company appearance standards and compliance with the designated uniform.

  • Dedicated to exceeding service standards and providing services and standards to the highest caliber.

  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

  • Must be able to work variable shift, weekends, holidays, and special events, as needed.

  • Must have employment eligibility in the U.S. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. Must be able to lift up to 15 lbs. The employee frequently is required to talk or hear.

About Silverado Resort and Spa

Silverado Resort and Spa is a luxury resort in the heart of the world-famous Napa Valley Wine Country! Whether you come to the Northern California area for relaxation, adventure or business, find it here. Located just an hour north of San Francisco, it’s all tucked away from the city while still being close to the Bay Area action. The soothing, full-service spa sets the stage for relaxing comfort, offering massages, facials, manicures, pedicures and more. But there’s more to Silverado Resort and Spa than just soothing stays. Two PGA championship golf courses, which are overseen by World Golf Hall of Fame member, lead golf analyst for NBC Sports, and resort co-owner Johnny Miller, 13 lighted tennis courts, and biking and hiking trails on-site ensure excitement at every corner. And thanks to its Napa Valley Wine Country location, it’s all close to more than 400 wineries. The fine and casual dining within the resort’s restaurants pair nicely with local wines. The elegant styling and picturesque Northern California views makes it one of the most sought after wedding venue destinations as well. It’s all designed to ensure the perfect Napa Valley Wine Country stay for any and all visitors.

Job: Hotel/Resort Operations

Primary Location: United States of America- California-Napa

Employee Status: Regular

Schedule: On-Call

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: Apr 12, 2018, 12:46:26 AM

Requisition ID: 1805782

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.