Wyndham Worldwide Temporary Quality Assurance Representative in Oceanside, California

Temporary Quality Assurance Representative


The Temporary Quality Assurance (QA) Representative follows Best Practices to include completing sales documents for WVO owners, & supports sales through training, retention & compliance evaluations & reporting. Additional responsibilities include completing after sale follow activities, providing on-going product knowledge training for sales teams, monitoring rescission rates, and communicating results to site leader &/or management.The QA reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress. The QA partners with all site departments to support sales.

  • Assist sales in accomplishing compliance and retention goals

  • Complete closing for all sales

  • Utilize closing opportunity to identify areas needing improvement for sales professional

  • Partner with management to develop successful training activities including observation reviews, ride-along and other activities.

  • Serve as QA according to Sales Quality Assurance Best Practices

  • Complete owner follow up during and after rescission period involving sales participation as necessary

  • Provide management continuous feedback evaluating program success

The Temporary Quality Assurance Representative reports directly to the Quality Assurance Manager and/or Site Leader. This position supports our Wyndham Vacation Resorts and Worldmark by Wyndham locations in Oceanside, CA.


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  • This is a temporary position that will last approximately 90 days\

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Minimum Qualifications

  • Must have one year Timeshare/Vacation Ownership experience.

  • WVO product knowledge highly preferred.

  • Escrow Officer, VLO (verification loan officer) experience a plus.

California Real Estate License Required prior to employment.

California Notary Public Desired.

Job: Quality Assurance

Primary Location: United States of America- California-Oceanside

Employee Status: Temporary

Schedule: Full-time

Organization: WVO - Sales-Marketing

Job Posting: May 23, 2018, 4:46:32 PM

Requisition ID: 1806455

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.