Wyndham Worldwide Bellperson in Pittsburgh, Pennsylvania

Bellperson

Description

Job Summary:

The Bellperson is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous and efficient manner.

Fundamental Requirements:

  • Load and unload luggage carts.

  • Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Inspect guest's room to ensure it is in order and that supplies are adequate.

  • Explain features of the room including operation of radio, television, telephone, in-room movie system, etc.

  • Check/store luggage for arrivals and departures with luggage tags.

  • Deliver messages to meeting rooms.

  • Deliver flowers, laundry and packages to guestrooms.

  • Assist with room changes.

  • Maintain current listing of local and area attractions, special events and activities.

  • Maintain list of local transportation guides, churches, sports arenas, etc.

  • Assist Houseperson with guest requests.

  • Ensure lobby reader board is correct.

  • Provide information, maps and directions as required.

  • Answer console to assist guest service agents.

  • Show guestrooms and suites as needed and emphasize the hotel's amenities.

Qualifications

Education & Experience:

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

  • Must have a valid driver's license for the applicable state.

Physical requirements:

  • Flexible and long hours sometimes required.

  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

  • Ability to stand during entire shift.

Candidates local to Pittsburgh and the surrounding area only.

Applicants must already possess authorization to work in the United States for consideration.

Job: Guest Services

Primary Location: United States of America-Pennsylvania-Pittsburgh

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: Apr 18, 2018, 1:49:43 PM

Requisition ID: 1806121

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.