Wyndham Worldwide Supervisor, Wyndham Hotels & Resorts in Saint John, New Brunswick

Supervisor, Wyndham Hotels & Resorts

Description

Wyndham Worldwide is one of the world's largest hospitality companies offering a broad array of hospitality products, services and accommodations through our premier portfolio of world-renowned brands.

An Exciting career opportunity is available in our dynamic team-spirited environment. We are currently seeking a highly motivated Operations Supervisor to work in the Wyndham Hotels and Resorts Department. This department provides reservation services on behalf of our 21 different Hotel Brands in more than 80 countries. We offer 24/7 service in 7 languages when receiving and responding to calls from our customers through our 1-800 service or directly from our hotel properties.

As our Operations Supervisor, your leadership skills will include your ability to motivate your team members to meet their performance and sales goals through active mentoring, coaching and development. You will ensure quality and consistent Count On Me! service to our customers and franchisees. As a member of our leadership team, you will be responsible to uphold the Business Principles at all times in support of a positive work environment.

Qualifications

Your background includes:

  • Two to three years of work experience in a supervisory or leadership role

Assets in your background are:

  • Post-secondary education in business and/or the hospitality industry

  • Previous work experience in the hospitality industry

You have the proven ability to:

  • Contribute to a positive experience for our customers and work environment by demonstrating our Count On Me! Service promise

  • Drive results in a sales and customer service environment through effective coaching and development of your teams

  • Communicate effectively including leading and managing change

  • Identify and analyze information and situations to provide effective solutions

  • Take initiative, use solid judgment and make decisions in a proactive manner

  • Work effectively in a fast pace environment with changing priorities while maintaining timelines

  • Effectively utilize computer software such as the Microsoft Office Suite and Internet applications

As an employer in Saint John for 20 years, we take great pride in our long service workforce.

Our Count On Me! Service is experienced by our associates, our franchisees worldwide, as well as,

our Saint John Community.

THE WYNDHAM EXPERIENCE!

We Care About You

We Support You

We Invest in You

We Offer Unique Benefits & Opportunities

And our Count On Me! Service to our customers is also our promise to you!

At Wyndham you will experience a commitment to your financial security, health, development and growth through comprehensive benefits, wellness and learning programs.

And we do like to have fun!

Job: Call Center

Primary Location: Canada-New Brunswick-Saint John

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Hotel Group

Job Posting: May 1, 2018, 11:52:03 AM

Requisition ID: 1806236

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.