Wyndham Worldwide Maintenance Supervisor - Wyndham La Cascada Resort - Downtown SATX in San Antonio, Texas
Maintenance Supervisor - Wyndham La Cascada Resort - Downtown SATX
The Engineering Supervisor serves as a supporting role to the Engineering Manager and/or Assistant Manager. He/She will partner with the Engineering Manager and/or Assistant Manager in the leadership, planning, organization, and direction for the engineering department the most efficient and effective manner possible, while maintaining the company’s expected high quality standards. The Engineering Supervisor will oversee daily operations of the engineering department; provide supervision and direction of Engineering Technicians; perform safety inspections; maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System for chemicals (GHS), regulations.
Essential Job Functions
Responsibilities include, but are not limited to:
1. Responsible for overseeing the engineering operation of the resort: Assist the engineering leadership with management of the engineering department and vendor operations. Ensures assigned area of responsibility meets all company and compliance standards. Provides direction and supervision to the Engineering Technicians for daily operations of the engineering department. Demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards. (40% time)
2. Maintain positive customer and associate relationships: Create a positive and engaging work environment based on Wyndham’s Count On Me philosophy. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. Partner with Human Resources and department leadership to ensure we follow all compliance and work place standards. (35% time)
3. Collaborate with department leadership and support all financial aspects of the engineering department: Provide input with the engineering leadership with engineering department financials, assist with management of monthly engineering budget and monthly P&L reports. (10% time)
4. Build strong working vendor/contractor relationships and knowledge of HOA. Develop professional relationships with vendors and contractors for resort and capital projects. Request and receive bids for presentation to resort management. (5% time)
5. Build a Count on me Culture. Support and implement resort management strategic initiatives and programs. Identify areas of process improvement and leverage best practices by working with appropriate departments and colleagues as necessary. (5% time)
6. Perform other duties as needed. (5% time)
Minimum Requirements and Qualifications
High School diploma or equivalent required
Eighteen months of education and training beyond high school level in general repair or closely related technical area preferred.
b) Training requirements
Certification in HVAC, Electrical, Plumbing is preferred
CPO (or willingness to obtain).
CPR Certified (or willingness to obtain).
c) Knowledge and skills
Strong contractor and vendor negotiation skills.
Knowledgeable in safety use for power tools and shop tools
Knowledgeable use of general Engineering tools and equipment
Knowledgeable and experience with elevators
Knowledgeable and experience with pool pumps and filtration systems
Knowledgeable in/or EPA Certification.
Knowledgeable in ADA requirements.
Knowledgeable of power, water and sewer distribution.
Working understanding and ability to read blue prints.
Knowledgeable in fire codes and fire protection.
Excellent communication skills.
Demonstrate analytical ability to grasp numbers and understand their impact (e.g. demonstrated ability to work under pressure).
Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.
Ability to ensure administrative functions and duties are assigned and completed according to WVO standards, including timekeeping, vendor contracts, and personnel action forms.
Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.
Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
Demonstrated knowledge & application of applicable codes, laws & regulations.
Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
Ability to keep sensitive information confidential.
Valid driver’s license
d) Technical Skills
Microsoft Office: Word, Excel, Outlook
Power/hand tool operation
Pumps and mechanical motors
Competent skills in basic electrical, carpentry, painting and small machinery repair.
e) Job experience
Three years of related work experience
One year of supervisory experience preferred
One or more years in mechanical fields such as HVAC, electrical, plumbing.
Unless there is a legal requirement, experience will be accepted for the education requirement.
Primary Location: United States of America-Texas-San Antonio
Employee Status: Regular
Organization: WVO - Resort Management
Job Posting: May 9, 2018, 9:12:33 AM
Requisition ID: 1807411
Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.