Wyndham Worldwide Revenue Manager – CEE (Remote) in Turkey

Revenue Manager – CEE (Remote)

Description

Summary

Wyndham Hotel Group, hotel giant with an unmatched global presence, is one of three hospitality business units of Wyndham Worldwide. We’re a hospitality powerhouse, with 20 iconic brands united by the most generous and simplest rewards program in the business, Wyndham Rewards.

We are driving the democratization of travel by transforming to deliver better value for the everyday traveller. We believe travellers deserve great experiences and real value, and our portfolio – including our strength in economy and midscale hotels – delivers that.

Our global portfolio consists of more than 8,000 hotels and over 697,600 rooms in 77 countries under the following brands: Dolce Hotels and Resorts®, Wyndham Grand®, Dazzler® Hotels, Esplendor® Boutique Hotels, Wyndham Hotels and Resorts®, Wyndham Garden® Hotels, TRYP by Wyndham®, Wingate by Wyndham®, Hawthorn Suites by Wyndham®, Microtel Inn & Suites by Wyndham®, Ramada®, Baymont Inn & Suites®, Days Inn®, Super 8®, Howard Johnson®, Travelodge® and Knights Inn®.

Based on our continued growth and aim to delight our customers and guests with our signature Count on Me! service culture, we now seek a Revenue Manager to add to Wyndham Hotel Group EMEA’s dynamic revenue management team. This will be a field based role which can be undertaken from an individual’s home office, however the incumbent will be called upon to participate in 2 weeks induction training at the Company’s EMEA offices and will be required to travel to attend meetings throughout the regions as required.

The Revenue Manager will perform analysis and develop hotel strategies and tactics to optimize revenues. They will be responsible for optimising rooms’ revenue for an assigned portfolio of hotels by strategically managing pricing, inventory, and channel distribution. The ideal candidate will have significant experience in revenue management and must have proven ability to position properties successfully in markets through pricing and yield management. They will perform analysis on price positioning, competitive set performance, and strategic planning of rate products.

Qualifications

Key Tasks and Responsibilities

  • Historical and future demand analysis

  • Business mix analysis

  • Competitive set analysis

  • Group displacement analysis

  • Price-Value comparison

  • Potential property visit as determined necessary

Set unique revenue management strategy for each individual property. Change hotel rates and inventory restrictions, by day, to ensure the property is properly priced in the market. Including but not limited to:

  • Setting/managing rates by season, rate category and by room type

  • Maintaining channel parity

  • Monitoring competitive pricing and responding accordingly

  • Group displacement analysis

  • Manage inventory restrictions (MLOS)

Conduct regular revenue meetings, including via video, InterCall and Skype, with property leadership. Record, track and communicate the effectiveness of defined strategies and tactics making recommendations for on-going adjustments:

  • Weekly/bi-weekly (corresponding with service level contracted by each property) minutes and tracking / status reports

  • End of month reviews

Additional ad hoc analysis and/or project work as requested by WHG revenue management leadership

Abilities/Key Competencies/Skills

  • Understanding of hotel or travel industry distribution landscape and systems.

  • Strong analytical skills and ability to translate and present metrics into actionable proposals.

  • Above average organizational skills; ability to successfully manage multiple activities in parallel, across various management levels.

  • Above average communication skills; ability to confidently and clearly interact remotely with property and brand resources; convey ideas clearly in voice and in writing.

  • Ability to analyse and present findings from quantitative data; can assimilate information and data from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

  • Must have a basic understanding of financial terms and P&L statements

  • Must maintain composure and objectivity under pressure.

Experience/Certificates/Education

  • Bachelor’s degree ideally in a Finance, Business, Statistics or Economics related discipline or equivalent experience

  • Progressive experience in a revenue management, finance, strategy, or hotel operations role

  • Demonstrated proficiency in distribution channel management, Hotel PMS / SynXis CR and revenue management systems, Microsoft Office applications, and knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies.

  • Thorough understanding of total hotel revenue management concepts, processes, and systems

  • Very good understanding of segmentation, optimum business mix and displacement

  • Highly proficient in Excel and other Microsoft Office programmes

  • Fluency in spoken and written English

  • Utilization of video conferencing, Skype for Business, Skype IM and Inter call for scheduled meetings

  • Previous experience of using intelligence/reporting tools to pull data and reports

  • Must be able to travel 15%. An estimated number of 2-4 trips to designated office across EMEA yearly. Additional travel as needed to portfolio sites

Job: Revenue Management

Primary Location: Turkey

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Hotel Group

Job Posting: May 21, 2018, 11:18:19 AM

Requisition ID: 1804930

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.